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AXOR INDUSTRY offers not only quality products but also complete pre- and post-sale service.
At the beginning of our partnership, AXOR INDUSTRY performs obligatory technical audit of production facilities, offers a 2-day personnel training course on the partner’s premise, and provides installation equipment (templates, adjustable keys, pneumatic punching machines), full package of information and technical materials (catalogs, installation schemes, etc.) and technical support.
Production and installation of glass constructions is impossible without accompanied by technical questions . The reasons may vary, but regardless of them, AXOR INDUSTRY’s technical support service is ready to provide consultations on installation of hardware and finished products and respond to your inquiries within 24 hours after receiving them.
AXOR INDUSTRY’s logistics are organized to ensure that all orders are processed and delivered as quickly as possible and just in time. For that purpose, we have an extensive network of regional warehouses and plan our routes to offer you the most optimal delivery option. We also make an effective use of express delivery service, including deliveries of small parcels.
AXOR INDUSTRY offers secure access to an online order management service covering all stages of the sales process. Convenient interface and wide functionality allows users to have complete information about the status of their orders, product prices, invoices and activity statistics at their fingertips any time of the day.
To get up-to-date information, AXOR INDUSTRY has created the Downloads service available 24 hours a day on the https://en.axorindustry.com/downloads.php website. This digital service offers access to brochures, technical catalogs, installation manuals, video materials, presentations and certificates.
AXOR INDUSTRY has developed a multipurpose program of marketing support to our customers. Orientation toward the target audience and complete information about AXOR INDUSTRY products make it an efficient instrument of cooperation. Our marketing materials focus attention on the advantages of AXOR hardware, emphasizing its unique features. We also assist our partners in organization of advertising campaigns, design of sales outlets, and improvement of personnel’s skills by conducting educational seminars and trainings. In addition, AXOR INDUSTRY organizes various contests and promotions for dealers of our customers, featuring valuable prizes and gifts that stimulate sales and develop loyalty to our brand.